Once I realized that I was saying "what" and "say again" too often to family and friends, didn't always understand even when I could hear someone, and my wife complaining the TV was too loud – it was time to do something. The answer was not having everyone else speak louder and clearer, the answer was tuning adjustment on my audio reception system – ears and such. I have two neighbors who have hearing aids and they both had referred me to your office. I trusted their recommendations and made an appointment. After having done some research I realized that what I was looking for was not hearing aids but a hearing improvement solution. From the research I had found that there were many places and ways to get hearing "aids", hearing "solutions" required working with a hearing professional who did the right assessment of my needs as well as helping me select the right product for correction. More importantly however was not the selling of the aid but the quality of the fit and corrective adjustments that followed after procurement. Dr. Ann DePaolo's approach to making sure that the aids were set up for my particular hearing losses as well as multiple fine-tunings to get them to where they felt just right for me is what made the difference. My interactions with Ann and her staff have been very satisfactory and I'm pleased that I did not succumb to some of the full-page hearing aid ads in the newspapers. I've recommended the Audiology Offices to three friends who are now also satisfied clients. I thank you for the quality of the solution you have provided for me. My wife and friends thank you as well.
Dr. Ann DePaolo was recommended to me by four different doctors because of the hearing loss I have had for 20 years. I was reluctant to use hearing aids until Ann worked with me almost daily for months. Today, almost ten years later I am truly thankful for Ann, her staff, Karen and Janie and the Oticon hearing aids with the BlueTooth streamer which has opened up a world of sound for me. I cannot say enough good things about the care I have received from Ann, Linda, Janie and Karen.
I have been wearing hearing aids since 1984. In 2008 I moved to Gloucester, VA from Long Island, NY. At that time I was having a lot of problems with my hearing aid needing constant repair. Ann and her assistant Janie helped to facilitate the repairs, but there was only so much they could do. In July of 2009, I took advantage of some new hearing aid technology and was fitted with new devices. The devices are Bluetooth compatible, which allows me to hear clearly with my cell phone. Television viewing is great with the Bluetooth adaptor. These are the best hearing aids I have ever had, and the professionals at the Audiology Offices are there when ever I need a cleaning or check up.
My name is Allison Reaves. I am 15 years old and I wear hearing aids. I've had a hearing problem since I was really little, so I've been wearing my hearing aids practically my entire life. They've never really given me a problem and I like to wear them so I can hear better. I've never been able to hear quite like this before, and I want to thank all the audiologists who have gone out of their way to help me.
If I didn't have these hearing aids, then I'd be missing out on many of the wonders the world provides.
I have been wearing hearing aids for 10 plus years. Without them I can't hear worth a darn and people would have to yell at me. I have been a patient of the Audiology Offices in their Gloucester location ever since I moved to the area in 2005. You are not treated like a number (as you are in those box type stores), but rather Ann, Linda and Janie treat you like a friend, with very professional service. They even laugh at my jokes. If my hearing aids need to be send for factory service the turn around is very fast. If need be, I can stop in anytime for a special cleaning.
"I love my new hearing aids. They are awesome because they help me hear a lot better and match my glasses! I also love them because they are small and come in many cool colors!"
Hannah age 10
I would like to express my appreciation of you and your excellent professional staff.
You fitted me for my first hearing aid in 2005 when I was 75 years old. Old dogs don't like new tricks, but you steered me through this stressful period and prompted me until I was acclimated to this big change in life. This year we upgraded to the new hearing aids and the Bluetooth Streamer. I am delighted! I like the sound volume control in my pocket. When I am in the Wellness Center I use the streamer, and it blocks out the exterior sounds so I can hear TV while on the tread-mill.
I can not thank you enough for the wonderful response by you and your staff to my minor problems: i.e. when I lost my streamer wire or have a little wax in the ear tube.
Your entire customer program is great.
Thank you very much for taking care of me.
Danny B. Campbell ESQ.